Regent Legal

Privacy Notice

Your privacy matters. This notice explains what personal information we collect when you contact us, why we use it and how you can exercise your UK data rights.

Last updated: 21 February 2025 UK GDPR information

Who this notice covers

Regent Legal is responsible for the personal information described here. This privacy notice applies to information you provide through an enquiry, by phone, by email or while discussing contract drafting and legal document review services with us.

We only ask for information that helps us deal with your request or manage an agreed service.

Information We Collect

It starts with your enquiry.

  • Your name and contact details, including your email address and phone number when you provide them.
  • Your business name, role, requirements and other details needed to understand the agreement you need.
  • The content of your messages, documents or instructions that you choose to send for review.
  • Technical information such as IP address, browser type and device details where website analytics or security tools collect it.
  • We do not ask for special category data. Please leave sensitive information out of an initial enquiry unless it is necessary and we have agreed how to handle it.

Clear purpose

How We Use Your Information

Each use has a practical reason. We do not sell your personal information.

Reply to enquiries

We use your contact details and message to answer questions, clarify your requirements and provide relevant information.

Provide agreed services

We process instructions and business details to prepare, review and finalise contract wording for you.

Keep proper records

We retain suitable records for accounting, legal, regulatory and professional administration purposes.

Improve the website

Where analytics are used, technical information helps us understand website performance and improve pages. We use anonymised information where possible.

Lawful Bases and Retention

We keep information for as long as the purpose, a legal duty or a sensible business need requires.

Consent
Used for optional marketing communications. You can withdraw consent at any time.
Contract performance
Used when processing is needed to discuss, prepare or deliver the service you request.
Legitimate interests
Used for ordinary business administration, service security and website improvement, where your interests and rights are protected.
Retention periods
Enquiry information is normally kept for 12 months. Service and accounting records are normally kept for 6 years to meet legal and professional requirements.

Security and Data Sharing

We take sensible steps to protect personal information from unauthorised access, loss or misuse. Access is limited to people and suppliers who need the information to carry out their role.

We may share relevant information with trusted service providers, professional advisers, IT providers or authorities where the law requires it. They must handle information securely and only for the agreed purpose.

International Transfers

Some technology suppliers may process information outside the UK. Where this happens, we use an approved transfer mechanism and take appropriate steps to protect your information.

We do not sell your data.

Your control

Your Rights and Contact

You can ask what information we hold and how we use it. We will normally respond within one month, subject to the checks needed to protect your information.

Privacy enquiries

Write to [email protected] or post your request to Regent Legal, Woodend Lane, Culcheth, Warrington, WA3 6EH.

  • Ask for a copy of your personal information.
  • Ask us to correct inaccurate or incomplete information.
  • Ask us to erase information where there is no good reason to keep it.
  • Ask us to restrict processing in certain circumstances.
  • Object to processing based on legitimate interests.
  • Ask for your information in a portable format where the right applies.
  • Withdraw consent at any time when consent is the lawful basis.

You can also complain to the Information Commissioner's Office at ico.org.uk if you believe your data protection rights have not been respected.

Have a privacy question?

Contact Regent Legal to exercise your data rights or ask how an enquiry is handled.

Contact us