SaaS subscriptions
Set out user access, billing, renewals, acceptable use, support and termination for a SaaS agreement in the UK.
Plan the termsYour code is your asset. Regent Legal prepares SaaS, app, development and managed service agreements that set ownership, service levels and liability out in plain English.
Software ownership
Data protection
Clear service levels
The right document depends on how your software is built, sold and supported. Start with the commercial relationship, then make the detail fit the way you operate.
Set out user access, billing, renewals, acceptable use, support and termination for a SaaS agreement in the UK.
Plan the termsA software development contract can cover milestones, acceptance testing, revisions, code delivery and responsibility for defects.
Discuss a buildGive app users clear rules on accounts, content, suspension, payments, liability and acceptable behaviour.
Shape app termsA website development contract can define scope, content, hosting, handover, revisions and ownership of the finished site.
Set the scopeAn IT managed service agreement can settle response times, maintenance windows, escalation and exit arrangements.
Define supportUse cybersecurity NDAs and data processing agreements to control confidential information, access and incident duties.
Protect sensitive workA handover is not the same as an assignment. Your contract should say who owns source code, documentation, designs, tools and later improvements.
Make ownership clear before the first commit.
Cover developers, contractors and employees, including when rights pass and what must be delivered.
Set limits on copying, resale, user numbers, territory and access to your technology.
Record responsibilities for open-source licences and flag obligations that affect distribution.
Deal with customisations, plug-ins, updates and improvements made after launch.
Digital data checklist
Built around the services you provide
Your agreement should match the data your platform handles. We set out processor duties, security controls, incident communications and the practical steps for ending access.
Clear duties reduce slow decisions when an incident happens.
A support promise needs measurable terms. We turn broad expectations into response windows, escalation routes and sensible exit steps.
Small details matter at 2am.
Define uptime, planned maintenance and the events that sit outside the calculation.
Uptime measured against an agreed reporting period
Set incident categories, response times, reporting duties and who takes the next call.
Severity levels linked to practical response steps
Cover version updates, maintenance windows, change notices and compatibility responsibilities.
Change control matched to the service you provide
Deal with notice, data return, transition assistance, account closure and continuing confidentiality.
A defined route out protects both sides
Good drafting starts with the way your product actually works. These are the questions we hear most often.
Often, yes. An app may need account, device, store and in-app payment terms that do not apply to a marketing website. The documents can still link together.
Use assignment and confidentiality clauses, control repository access, and state what happens to code, credentials, documentation and tools when the work ends.
It records how a processor handles personal data for a controller. It usually covers instructions, security, sub-processors, assistance, breaches and deletion or return.
Yes. The NDA can identify technical information, testing access, reports, vulnerabilities, permitted disclosures and the controls expected during the engagement.
The contract can assign responsibility for licence records, notices and compliance checks. It can also explain how open-source components sit alongside your proprietary code.
Tell Regent Legal what you build, who uses it and where the contract feels uncertain. We can prepare a focused agreement or provide ongoing subscription-style drafting support as your product changes.